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January/February 2001Vol. 2, No. 1Effective Supervisory Practice: A Confidence Building Curriculum for Supervisors and Managers

Alwon, F.J. Child Welfare League of America, Inc., Washington, DC. 2000. 665 pp. $500.00. Spiral bound.

Child welfare organizations that provide training for their middle managers and supervisors can benefit by improving their agency's effectiveness and reducing their risk for litigation. Each participant in these exercises is asked to provide the goals and objectives that they will apply in their own jobs. This is a participant action plan approach because what they learn is directly related to the realities of their work. The group members team up in pairs to help each other solve problems utilizing a peer consultant model. The 36-hour modular format covers these topics and more:

  • The role of the middle manager
  • Supervisory relationships
  • Team building
  • Conducting effective meetings
  • Stress and time management
  • Constructive confrontation
  • Conflict management
  • Interviewing and hiring
  • Personnel evaluation
  • Change and crisis management

The curriculum includes an instructor's manual and participant workbook for parts one and two, which may be purchased separately, and text for transparencies. Additional workbooks are $3.95 each.

To purchase a copy, contact:
Child Welfare League of America, Inc.
PO Box 2019
Annapolis Junction, MD 20701-2019
Phone: 800-407-6273 or 301-617-7825
Fax: 301-206-9789