October 2002Vol. 3, No. 8Managing for Outcomes: A Basic Guide to the Evaluation of Best Practices in the Human Services
Managing for Outcomes offers basic guidance to human service managers on program evaluation philosophies and procedures. It provides information on developing best practices and documenting results gained as well as detailed information on assessment procedures and tools, quality assurance practices, and determining cost effectiveness. It also details the management practices necessary to correctly implement evaluation procedures.
Order online for $24.95 through the Child Welfare League of America (CWLA) at http://www.cwla.org/pubs or by contacting CWLA at:
Child Welfare League of America
P.O. Box 2019
Annapolis Junction, MD 20701