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April 2004Vol. 5, No. 3Implementation of Program Improvement Plans

In the current issue of its online digest, Managing Care, the National Child Welfare Resource Center for Organizational Improvement (NCWRCOI) focuses on State implementation of Program Improvement Plans (PIPs), highlighting examples from Vermont and Oklahoma. The issue includes:

  • An interview conducted with the Policy and Practice Chief for the Social Services Division of Vermont Social and Rehabilitative Services, who notes some of the features of successful PIPs.
  • An interview with the Program Administrator for the Continuous Quality Improvement Unit of the Oklahoma Department of Human Services, who discusses case reviews and county-level planning as features of PIP implementation.
  • Excerpts from NCWRCOI teleconferences focusing on measuring progress in PIPs and using PIPs for systemic change.
  • Tips for using the PIP to transform quality assurance to quality improvement.

Managing Care can be accessed at http://muskie.usm.maine.edu/helpkids/rcpdfs/mcV-2.pdf (108 KB). Information about future teleconferences sponsored by the NCWRCOI can be found at http://muskie.usm.maine.edu/helpkids/tele.htm.