July/August 2009Vol. 10, No. 6Monitoring Quality in Privatized Child Welfare Services
A new release from the Child Welfare Privatization Initiatives Project aims to help public child welfare administrators provide more effective monitoring of privatized child welfare services within the context of an agency's overall quality assurance/improvement system.
The paper provides examples of how child welfare agencies in different States have worked collaboratively with providers to develop realistic and constructive approaches to contract monitoring. Chapters cover:
- Developing an infrastructure for monitoring
- Monitoring methods and activities
- Using the information to provide feedback and improve outcomes
This is the sixth and final paper in a technical assistance series. The project was funded in 2006 by the Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services (ASPE). The series is designed to provide information to State and local child welfare administrators who are considering or implementing privatization reforms.
Ensuring Quality in Contracted Child Welfare Services, by Nancy Pindus, Erica Zielewski, Charlotte McCullough, and Elizabeth Lee, is available on the ASPE website: