• May 2010
  • Vol. 11, No. 4

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Children's Bureau Service Wins Citizen Service Award

The Children's Bureau recently won the prestigious Citizen Service Award, presented annually to government agencies that have achieved excellence in customer service and citizen engagement. The General Services Administration (GSA) award recognized the Children's Bureau for its Child Welfare Information Gateway, citing Information Gateway's social media outreach campaign, including the use of Facebook, YouTube, and LiveChat, to connect child welfare professionals and citizens to information and resources.

The award was presented on April 13 at a GSA conference. LaChundra Lindsey, who serves as the Federal Project Officer for Information Gateway, was on hand to receive the award, along with Joe Bock, the Children's Bureau Deputy Associate Commissioner, and Jane Morgan, Children's Bureau Director of the Capacity Building Division.

This is the third year that GSA has presented the awards, and Information Gateway was one of three winners, along with the Federal Student Aid Information Center and the TV Converter Box Coupon Program.

Read the full press release:

www.gsa.gov/Portal/gsa/ep/contentView.do?pageTypeId=10430&channelId=-24825&P=&contentId=29552&contentType=GSA_BASIC

For more information, visit the GSA webpage on the Citizen Service Award:

www.usaservices.gov/aboutus/citizen_service_award.php

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