• April 2012
  • Vol. 13, No. 3

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CBX Survey Results: What You Told Us

From July to October 2011, 1,363 readers of Children's Bureau Express (CBX) responded to an online survey about the digest, providing information about how, when, and why they read CBX, as well as information about their background and interests. Thanks to all of those who completed a survey, we learned more about how CBX is used and how we can make it even better.

The following are some highlights from the findings:

  • Overall, 90 percent of respondents were satisfied with CBX (65 percent were very satisfied, and 25 percent were somewhat satisfied). Most respondents expressed that the level of detail and the number and types of articles in CBX were about right.
  • There was at least one survey response from every State and the District of Columbia.
  • The top five topics that interest users are child abuse and neglect, Federal information, family support and preservation, out-of-home care/foster care, and permanency for children/youth.
  • The most common way that respondents read an issue of CBX was to click on the article titles from the email alert (78 percent).
  • More than 20 percent of respondents indicated that they searched the archives on the CBX website about once a month.
  • Most respondents reported that they used CBX information most often for professional development.
  • Approximately 37 percent of the survey respondents identified themselves as child welfare professionals in public or private agencies, while 15 percent work in child protective services or family support, and 9 percent work in adoption.
  • CBX readers are experienced professionals: 65 percent of readers have 10 or more years of experience, and 42 percent are either directors/administrators or managers/supervisors.
  • Nearly 90 percent of respondents had some familiarity with the work of the Children's Bureau.

We were glad to see that CBX is a useful tool for many child welfare professionals, but we're looking at ways to make it even more useful. Whether it's through new technology or coverage of new topics or reaching out to more workers and researchers in the field, we're committed to bringing you the most useful information from the Children's Bureau and the child welfare field.

Are you one of the 20,000+ subscribers who receives an email alert each month when a new issue of CBX is posted? If not, subscribe here:

https://cbexpress.acf.hhs.gov/index.cfm?event=website.showSubscribe&issueid=133

Do you have any thoughts about how to make CBX better? Email us here:

cb_express@childwelfare.gov

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