- June 2019
- Vol. 20, No. 5
Supervision Matters Training
The University of Maryland School of Social Work has a training intended for child welfare supervisors (any division) in Maryland's local departments of social services who have been in their current role for 5 years or less. Each supervisor's administrator is required to participate in a monthly 1-day course concurrently with his or her staff.
The course is designed to help new supervisors gain the knowledge, core skills, and self-awareness necessary to be effective in their jobs, including the following:
- Creating a vision
- Using supervisory power effectively
- Developing an effective relationship with upper management
- Managing change effectively
- Creating an environment of trust, openness, and respect
- Leveraging workers' social and learning styles
- Communicating expectations
- Developing staff
- Monitoring and evaluating worker performance
- Providing effective feedback, and more
The course, which is usually held in a training room in a local Department of Social Services, consists of 1 full-day orientation and 2 full-day trainings per month for a total of 11 full days of training over the course of 5 months. Additionally, the course requires approximately 3 hours of phone consultation related to transfer of learning activities during the 5 months of training. There is an optional one-on-one coaching component at the conclusion of the classroom training portion that is approximately 2 hours per month for 6 months.
To learn more about the Supervision Matters training, visit http://www.family.umaryland.edu/cwa-supervisionmatters.