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July/August 2001Vol. 2, No. 4CWLA Spotlights Workforce Crisis

Low salaries emerged as the top concern at a symposium focused on widespread problems in attracting and retaining child welfare workers.

The Child Welfare League of America (CWLA) held "Confronting the Workforce Crisis" in December 1999 to discuss critical issues with experts and initiate a broad approach to the field's challenges.

Discussion about salaries noted the following:

  • Recruitment falters because potential candidates opt for higher paying jobs in private industry
  • Pay scales vary widely between public and private agencies
  • Current salary structures encourage workers to leave frontline positions for supervisory or administrative roles.

Some possible responses to salary issues discussed at the symposium included:

  • Lobbying and fundraising for higher compensation
  • Tapping outside resources to enhance the image of the child welfare field
  • Experimenting with creative benefits such as flexible hours and telecommuting
  • Restructuring positions.

Other areas of concern discussed at the symposium included the following:

  • Education. Participants cited a dearth of workers with social workers degrees and concerns that current university programs do not adequately prepare new workers.
  • Recruitment. Many potential candidates steer clear of the field because of low pay, poor working conditions, and lack of opportunities to advance.
  • Work environment. Problematic issues discussed included work overload, lack of adequate support and supervision, safety, and lack of resources.

Participants also talked about ways to address these concerns, including the following ideas:

  • Communicate to social work schools the skills and training required for the field
  • Target marketing efforts to encourage high school and college students to consider careers in child welfare
  • Coordinate recruitment efforts with other agencies
  • Talk to college classes and exhibit at employment/career fairs
  • Set clear goals regarding caseload, plans, and timelines
  • Reduce overtime, double shifts, and on-call responsibilities.

To obtain a copy of the issue brief The Workforce Crisis in Child Welfare, (ISBN: 0-87868-802-1) contact:

Child Welfare League of America, Inc.
440 First St. NW, Third Floor
Washington, DC 20001-2085
Phone: 202- 638-2952
Email: Books@cwla.org
Website: http://www.cwla.org/pubs