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July/August 2023Vol. 24, No. 6Webinar Provides Strategies for Child Welfare Supervisors Onboarding New Workers

Recruiting and retaining qualified and committed child welfare workers is a challenge for many agencies. One factor that can improve retention is adequate support from supervisors and leadership. To aid in these efforts, the Quality Improvement Center for Workforce Development (QIC-WD) held a webinar designed to help child welfare supervisors support new workers.

“Supporting New Workers: Evidence-Informed Strategies for Those in Supervisory Roles” presents a research-based, general framework of best practices for onboarding new employees and includes practice examples from the QIC-WD’s work in jurisdictions. The onboarding framework, created by Talya Bauer, focuses on five Cs:

  • Compliance: Comply with agency rules and requirements for new employees.
  • Clarification: Clarify roles and expectations.
  • Confidence: Use strategies to boost new employee confidence.
  • Connections: Help new employees build meaningful connections.
  • Culture: Help new employees understand the agency’s values, beliefs, norms, and behaviors.

The webinar, recorded in December 2022, is free to access on the QIC-WD website and is just under 1 hour long. Funded by the Children’s Bureau, the QIC-WD is a project designed to synthesize trends and research about the child welfare workforce and generate knowledge about strategies to improve workforce outcomes.